Andrew Mackay and Steve Tatham. Behavioural Conflict: Why Understanding People and Their Motivations Will Prove Decisive to Future Conflict. Saffron Walden, UK: Military Studies Press, 2011.

LCol Rita LePage is the Director of Public Affairs Operations (Military Strategic Communication) at ADM(PA), NDHQ, and has spent the past three years developing NATO’s Strategic Communication capability at the Supreme Headquarters Allied Powers Europe (SHAPE).